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Departments

Information and Communication Technology

Last updated: 11 September, 2026

By: gwasem

Department Overview

The Information and Communications Technology Department was established in the Ministry in 2011, in line with the President’s 2006 approval for the establishment of ICT departments in six pilot Ministries, including the Federal Ministry of Education, to ensure the effective development and deployment of ICT in the country.

The Department drives the delivery of innovative technology solutions and support services, ensuring that all departments within the Ministry are able to leverage modern ICT resources to optimise their respective functions. It also serves as an ICT coordination resource for the education sector at large, using a convergence-driven approach to ensure development of uniform standards, skills acquisition, and elimination of duplicative expenditure.

Our Vision

To become the hub for the stimulation of the development of IT education and the deployment of ICT in teaching, learning and educational administration, towards the production of the requisite human capital for sustainable national development and global competitiveness.

Our Mission

Improving educational outcomes, using the best breed of technologies to deliver education-related materials and solutions for the enhancement of educational administration, the knowledge and performance of learners, and access to education and information.

Mandate

  • Give policy direction on the development and deployment of ICT in education
  • Develop strategic plans, guidelines and strategies for the implementation of ICT in education
  • Set minimum standards on ICT in education and monitor compliance
  • Establish and maintain the converged education sector database
  • Coordinate the development and deployment of ICT in education
  • Develop ICT capacity and stimulate interest in ICT among staff and students
  • Review, enhance and manage partnerships on ICT in education
  • Develop and coordinate e-learning plans, processes and strategies, including the development of content
  • Develop training guides and information manuals for use by all levels of staff and stakeholders
  • Carry out and coordinate ICT training for all categories of staff and students
  • Provide, secure and maintain all ICT hardware and software
  • Support and maintain all ICT infrastructure
  • Create visibility for the sector through the development and maintenance of websites and portals
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Core Functions

  • Provide ICT support services across the Ministry
  • Develop, implement, and maintain digital systems and technology infrastructure
  • Support automation of administrative and operational processes
  • Manage and maintain the Ministry’s website, email, and other digital communication platforms
  • Ensure secure storage, retrieval, and management of electronic data
  • Provide technical support to departments and units using ICT tools
  • Promote effective use of modern technology to improve service delivery
  • Support networking, system administration, and user access management
  • Assist in ICT policy implementation and digital transformation initiatives
  • Train and support staff on the use of ICT resources

Leadership

DIRECTOR

Mrs Zainab Abubakar Suleiman

Mrs Zainab Abubakar Suleiman is the Director, Information and Communication Technology Department, Federal Ministry of Education, Abuja. She is an accomplished public servant and ICT professional with extensive experience in digital transformation, public sector technology governance, policy development, and institutional reform.
She received her primary education at Fatima Private School, Jos, Plateau State, and her secondary education at Federal Government Girls’ College, Bauchi. She thereafter proceeded to Abubakar Tafawa Balewa University, Bauchi, where she obtained a Bachelor of Technology degree in Computer Science in 1994.
She began her professional career after her National Youth Service at the Management Information Unit of Ahmadu Bello University, Zaria, where she was retained as one of the pioneering staff members and appointed Computer Programmer Officer in 1995. She later joined the Federal Civil Service as a Computer Analyst with the Federal Civil Service Commission.
Her career progressed through strategic roles in the Federal Ministry of Finance, where she served as Principal Programme Analyst in the Economic Research and Policy Management Department and was a member of the Federation’s Job Creation Committee. She also coordinated ICT activities across the Federal Ministries of Finance, Power, and Petroleum Resources.
As Assistant Director, she was deployed to the National Agency for the Great Green Wall, where she established and led the Information and Communication Technology Unit. She contributed significantly to the development of key strategic policy documents for the Agency and was subsequently promoted to the rank of Deputy Director.
She later served as Director, e-Government, in the Federal Ministry of Communications, Innovation and Digital Economy, before her deployment to the Federal Ministry of Education as Director, ICT.
In her current role, Mrs. Abubakar provides strategic leadership for the Ministry’s digital transformation agenda, with responsibility for ICT policy coordination, digital platforms, data systems, infrastructure, cybersecurity, and technology-enabled service delivery across the education sector. She has championed key initiatives to strengthen education data management, improve institutional transparency, enhance digital service delivery, and support the implementation of national education reforms through technology.
A notable area of her leadership is her contribution to advancing the National EdTech Strategy, through which she continues to advocate for equitable digital access, innovation, institutional resilience, and sustainable digital skills development for Nigerian learners.
She was among the first 50 public servants selected for the prestigious Africa Initiative for Governance Public Leaders Programme, Cohort I, held in partnership with the Blavatnik School of Government at the University of Oxford in 2021.
She is a member of the Computer Professionals Registration Council of Nigeria, the Institute of Management Consultants, and the Cybersecurity Experts Association of Nigeria. She is also an Oracle Certified Professional.
Mrs Abubakar is committed to building secure, inclusive, and sustainable digital systems that support learners, institutions, policymakers, and the general public. She is married with children and enjoys gardening.

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Organizational Structure

Divisions: ICT Education Division

Branches:

  • e-learning and staff Development Branch
  • ICT Policy and Standards Branch

Key Functions:

Responsible for ICT policy and standards, and e-learning and staff development.

Key Functions: 

  • gives policy direction on the development and deployment of ICT in education;
  • develops strategic plans, guidelines and strategies for ICT implementation;
  •  sets minimum standards on ICT in education and monitors compliance; coordinates the development and deployment of ICT in education; 
  • develops ICT capacity and stimulates interest in ICT among staff and students; reviews, enhances and manages partnerships on ICT in education; develops and coordinates e-learning plans, processes and strategies, including content development; 
  • develops training guides and information manuals for staff and stakeholders; coordinates ICT training for all categories of staff and students; integrates ICT into teaching and learning processes and pedagogy.

 

  1. e-learning and Staff Development Branch : 
  • develops and coordinates e-learning programmes for staff capacity building; designs and delivers online training, webinars and digital learning content; 
  • identifies staff training needs and supports professional development; manages the deployment of learning management systems and digital training platforms;
  •  organises workshops, seminars and refresher courses; supports continuous learning through technology-enabled training; monitors and evaluates the effectiveness of staff development and e-learning programmes, including the Online Class; 
  • collaborates with other departments to align training with institutional goals; develops content for training and workshops.
  1. ICT Policy and Standards Branch :
  •  monitors compliance with set standards and evaluates project impact; 
  • manages and coordinates ICT studies;
  •  develops and reviews all ICT and ICT-related policies, plans and frameworks;
  •  coordinates the deployment of ICT in education; establishes a baseline of ICT infrastructure, facilities and equipment.

Branches:

  • Hardware Management
  • Software Management

Key Functions:

Responsible for ICT hardware and software management.

Mandate: 

  • sets frameworks and standards for software application development for the Ministry and educational institutions; 
  • enforces standards and procedures for administering and managing software systems across departments and institutions; develops, implements and maintains software applications responding to common government sector needs;
  •  supports software development and maintenance for the Department’s other division; manages planning, coordination, monitoring and evaluation of outsourced software development projects; 
  • provides consultancy services on software solutions; sets direction and plans for education sector ICT infrastructure; 
  • establishes and enforces standards for ICT infrastructure, and implements and maintains hardware and software infrastructure systems for the Department, Ministry and government;
  •  manages outsourced infrastructure projects; provides infrastructure-related support to the Department’s other division; 
  • participates in training staff and teachers of Federal Unity Colleges on infrastructure systems and technician upgrading; provides technical support to Ministry events as required.

 

  1. Hardware Management : 
  • procures, installs, configures and maintains computer hardware and peripheral devices; 
  • performs routine inspection, troubleshooting and preventive maintenance of ICT equipment; manages hardware inventories and equipment allocation across departments; 
  • replaces faulty or obsolete hardware; supports setup of workstations, servers, printers, scanners and networking devices;
  •  ensures safe handling, storage and disposal of hardware assets.

 

  1. Software Management : 
  • installs, updates and maintains approved software applications and operating systems;
  •  ensures proper licensing, authorisation and compliance for all Ministry software; 
  • provides technical support for software issues and user access problems; manages software backups, patches and security updates;
  •  tests, deploys and monitors software solutions for reliability and performance; 
  • coordinates customisation or integration of software tools for departmental needs.

Key Services

  • Providing ICT infrastructure and support services
  • Managing websites, email systems, portals, and digital communication tools
  • Supporting data centres and electronic data management
  • Maintaining networks, internet connectivity, and related ICT systems
  • Providing computer and multimedia support for staff and offices
  • Coordinating ICT solutions for education sector activities
  • Supporting e-learning and digital education initiatives
  • Assisting with ICT implementation across the Ministry and the wider education sector

Key Programmes/Projects

  • Monitoring and Evaluation of ICT Vendors in Federal Unity Colleges
  • Inspire Live Online Class
  • Ask-FME AI
  • Edutrace : tracking equipment sent to schools
  • Transparency Portal for Higher Institutions
  • Smart-School Project
  • IT Clearance, in collaboration with NITDA
  • Creation of official Ministry email accounts
  • Website Development and Management
  • Management of online platforms (Ignite, Inspire, NLP, eLearn, and Inspire Live Class)
  • Data Protection in the Ministry
  • Management of the new ESS Evaluation and Authentication site
  • Enterprise Content Management System (ECMS) : a Ministry-wide digital records and workflow platform, adopted under the OHCSF’s Federal Civil Service Strategy and Implementation Plan (2017–2025)

Achievements

  • Nationwide expansion of the Inspire Live Online Class initiative
  • Activation and integration of Ask-FME AI into the Ministry’s website
  • Implementation and embedding of the Enterprise Content Management System into the Ministry’s workflow, with over 360 staff onboarded and a trained ECMS Champion in every department
  • Inspire Live Online Class, 2025/2026 academic session: full NERDC-aligned curriculum delivery from JSS1 to SSS2; 41 schools sustained uninterrupted learning through regional security and weather-related closures; over 150 teachers trained in digital pedagogy; virtual continuous assessment and CBT examinations conducted across participating schools; programme scaled to Unity, State, and Private schools nationwide

Director's Additional Profile Information:

  • Professional Memberships: Institute of Corporate Administration of Nigeria, Counselling Association of Nigeria
  • Honors: Ambassador for Peace, Universal Peace Federation; Lolo Ifeadikanwanne of Nanka Town
  • Core Competencies: Policy formulation, strategic leadership, stakeholder engagement, quality assurance

Images & Media

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Contact Information

Main Office: Information and Communication Technology Department,
Federal Ministry of Education
Federal Secretariat, Shehu Shagari Way, Abuja, Nigeria, P.M.B 146, Garki.