Department Overview
The General Services Department is a service department created in 2014 by the Office of the Head of the Civil Service of the Federation, and became a full-fledged Department in the Federal Ministry of Education in April 2018.
The Department is responsible for utility services, stores management, facility management, maintenance services covering electrical and building works, transport administration, insurance services, office allocation and security.
Our Vision
To provide a healthy and safe work environment and reliable vehicles for employees, by delivering high quality and cost-effective support services and a strong maintenance culture.
Our Mission
To provide leadership and best practice in managing facilities, supplies, security, resource conservation, maintenance and other support services.
Mandate
To provide a conducive and enabling work environment with best practice in infrastructure and facility management, supplies, and security.
Core Functions
- Supervises and coordinates facility management, transport administration, and utility services across the Ministry’s Headquarters and Annex
- Manages procurement, stores, and equipment supply for departments, divisions and units across the Ministry
- Ensures the security of Ministry premises, coordinating Commissionaires, Civil Defence, Departmental Security Services and the Nigerian Police
- Maintains electrical, building, and plant infrastructure to sustain a safe and functional working environment.
Leadership
DIRECTOR
Fatimah Abdul-Malik, Giwa (Hajiya)
Abdul-Malik, Giwa Fatimah (Hajiya) began her educational journey at Zarumai Primary School, Minna, Niger State where she received her primary education from Sept. 1974 – June 1979 and proceeded to Women Teacher’s College Minna from 1979 – 1984, where she obtained her Teacher’s Grade II Certificate.
Abdul-Malik, Giwa Fatimah (Hajiya) attended College of Education, Minna, and obtained her NCE in 1988. She furthered her studies at Ahmadu Bello University, Zaria where she graduated with a Bachelor Degree of Art Education. Afterwards, she participated in the National Youth Service Corps (NYSC) scheme between 1994 and 1996 where she served with the National Commission for Mass Literacy and Adult Education, Abuja.
In March, 1998, she started her career with the Family Economic Advancement Programme as an Administrative Officer II and advanced professionally moving through different MDAs such as National Poverty Eradication programme, Federal Civil Service Commission, Federal Ministry of Health, Police Service Commission, Federal Ministry of Finance, Federal Ministry of Education, Federal Ministry of Labour and Employment and Office of the Accountant General of the Federation before She was posted to the Federal Ministry of Education in August 2026. She is presently serving as the Fifth and second female Director of the General Services Department.
Abdul-Malik, Giwa Fatimah (Hajiya) is an experienced Civil Servant that exhibits great communication, problem-solving, critical thinking, time management, and adaptability skills gained from over two decades of dedicated service and a deep understanding of Civil Service rules, theories, specifications, and standards. She has demonstrated leadership skills with a track record of driving results in various government departments through her wealth of knowledge and insights accumulated.
Organizational Structure
Divisions: Maintenance
Branches:
- Facility management
- Plant and equipment
- Office allocation
Key Functions:
- The department is responsible for maintaining and preserving the Ministry’s physical infrastructure, facilities, equipment, and utility systems.
- It oversees repairs, renovations, preventive maintenance, and the upkeep of government assets to ensure a safe, functional, and conducive working environment.
Divisions: General Services
Branches:
- Transport Administration
- Utility Services (Telephones, PABX, Electricity Bills etc.)
- Stores Management
- Security
- Insurance Services
Key Functions:
- The Transport unit supervises and maintains utility vehicles and manages drivers, mechanics and works superintendents, with a fleet of 53 vehicles, 2 serviceable dispatch motorbikes, and 1 unserviceable dispatch motorbike.
- The Stores section keeps items procured by the Ministry and issues them to Departments, Divisions, Sections and Units as needed, and proposes the posting or redeployment of store officers across the Ministry and Federal Unity Colleges.
- The Security unit ensures the security of the Headquarters and Annex, supervising and coordinating Commissionaires, Civil Defence, Departmental Security Services and the Nigerian Police, and provides the security documents that store officers in the Federal Unity Colleges use in the discharge of their duties.
Key Services
- Overseeing the general maintenance of facilities or equipment such as sewage system, lifts/elevators, electrical installation, plumbing, carpentry, painting, cleaning activities, etc. in the FME complex.
- Supervision and maintenance of utility vehicles
- Coordination of general security within the FME complex.
- Stocking of items and distribution to end users
Key Programmes / Projects
Ensuring regular and steady power supply to all departments in the Ministry
Procurement and installation of solar inverters for the offices of the Honourable Minister, the Honourable Minister of State, and the Permanent Secretary
Procurement and installation of elevator/passenger lifts in the Ministry
Rehabilitation of the Annex Building
Rehabilitation of the Ministry Headquarters
Procurement of a new pumping machine
Reconstruction of the Headquarters’ damaged fence
Procurement of additional GP tanks for the Annex Building
Procurement of 42 ambulances, 10 coaster buses and 23 Hilux vehicles for the schools and staff of the Ministry Headquarters.
Achievements
- The renovation of the Annex building has created a more habitable workplace for the staff of the Ministry.
- Purchase of Ambulances has ensured prompt attendance to health issues in the FUCs.
- Procurement of Pick-up vans and Staff buses has eased the movement of staff and goods within and outside Abuja metropolis.
- Provision of a 32-seat conference hall for small-crowd meetings.
- Installation of 2 nos lifts to enhance movement within the floors of the complex.
- Provision of an aluminium cubicle and shelves for Porters
- Upgrading of Public Address System (PAS) in the Honourable Minister’s conference room.
- Provision and installation of system security checker and equipment for Federal Ministry of Education headquarters to further enhance security.
Contact Information
Main Office: General Services Department, Federal Ministry of Education, Federal Secretariat, Shehu Shagari Way. Abuja, Nigeria, P.M.B 146, Garki.
- Email: general.service@education.gov.ng
- Phone Number: